Processing Time & Shipping

Don&Judy works with different processing times:

• Customized items: the item will take 7-10 working days to be shipped. The customized items don’t have any extra cost for the client;
• RTS items – The RTS means Ready To Ship – which means that those items are already made and on stock. They will be shipped within 1-3 working days;

Don&Judy works with China post service, DHL International

• Shipping with China post service , usually takes 2-3 weeks to worldwide.
• Shipping with DHL,usually takes 3-5 working days to worldwide.– this time frame is excluding possible customs issues.
• We want to make clear that once the package leaves our company it is out of our hands. We try our best to interpose the communication between client and courier, but most of it has to be done by the client itself.
• In some cases the international packages will be charged taxes and custom duties to be released – we can’t predict those charges and they have nothing to do with our company, therefore they must be payed by the client. Notice that custom clearance procedures might delay the delivery.