Refund Policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, we will full refund,otherwise,we can’t offer you a refund or exchange. ( Noted: The free 30-day return and exchange policy does not apply to promotional gifts products or special offer products.)

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.


Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and paypal account will be applied for refund.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at  judylee@djnewbornprops.com about your return details before return.


Shipping
Return address details:

Zip code:201703

Contact:Judy Lee

Contact number:+86 13701673522

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.